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Tell The Truth

“If you’re the boss and your people fight you openly when they think that you are wrong – that’s healthy.” – Robert Townsend One of the struggles that many people in leadership roles face on a [...]

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Still Not Enough Listening

“Most people do not listen with the intent to understand; they listen with the intent to reply.” – Steven R. Covey I know we talked about this same topic not that long ago, but it keeps coming up [...]

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Not Rainbows and Unicorns

“I cannot give you the formula for success, but I can give you the formula for failure.  It is:  Try to please everybody.” – Herbert Bayard Swope One of the challenges that all leaders face is [...]

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Who Are You?

“Be yourself – not your idea of what you think somebody else’s idea of yourself should be.” – Henry David Thoreau There are literally dozens of capabilities and behaviors that define great [...]

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You Have to Talk!

“The single biggest problem with communication is the illusion that it has taken place.” – George Bernard Shaw One of the easiest things to do in life is to make assumptions. Sometimes it feels [...]

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Complaining Solves Nothing

“I cannot say whether things will get better if we change; what I can say is they must change if they are to get better.” – Georg C. Lichtenberg One of the things I hear a lot of in my career is [...]

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What Are You Talking About?

“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw I’ve spent a lot of time recently with an organization that is going through a lot of [...]