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“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw So many leaders I talk to express frustration about the situations they find [...]

“Fall seven times and stand up eight.” – Japanese Proverb People throw around a lot of different words and phrases to describe great leaders.  You hear about things like work ethic, integrity, [...]

“Raise your words, not your voice.  It is rain that grows flowers, not thunder.” – Rumi As we make our way through what’s usually a hectic time of year, take some time for [...]

“One should pay attention to even the smallest crawling creature for these too may have a valuable lesson to teach us.” – Black Elk Last week in this space I wrote about the importance of making [...]

“I remind myself every morning.  Nothing I say this day will teach me anything.  So if I’m going to learn, I must do it by listening.” – Larry King One of the traps we fall into as leaders is the [...]

“Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.” – Stephen R. Covey It’s really easy, in all aspects of [...]

“The productivity of work is not the responsibility of the worker but of the manager.” – Peter Drucker I live in a part of the world with a relatively small population. No matter what the [...]

“ ‘I must do something’ will always solve more problems than ‘Something must be done’. “ – Anonymous Last week in this space the topic was the fact that people talk a good game about change, but [...]

“If you always do what you’ve always done, you’ll always get what you’ve always got.” – Henry Ford I’ve been reminded over the past couple of weeks how difficult change is. That’s not any kind of [...]

“Before you become a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” – Jack Welch One of the key parts of being a successful leader [...]