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“They always say time changes things, but you actually have to change them yourself.” – Andy Warhol Not too long ago I was visiting with a manufacturer who was talking about the way they provide [...]

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.” – W. Edwards Deming As leaders we spent a lot of time talking about how much we work on change, how [...]

“In preparing for battle I have always found that plans are useless, but planning is indispensable.” – Dwight Eisenhower I wouldn’t necessarily agree that plans are useless, but I think what [...]